Sample Learning Objectives

Building Trust through Communication

This program explores strategies that build rapport and trust. We focus on ways to build self-confidence and to encourage others to have confidence in us. We also explore common barriers in communication and ways to manage them.

Learning Objectives

Participants will have the opportunity to:

1. Explore what trust is, why it is important, and how to recognize when it may be missing

2. Identify common errors and barriers in communication that impact trust

3. Identify ways to build rapport and trust including building self-confidence and encouraging others to have confidence in challenging situations

4. Create an action plan

Workshop Testimonials

"Debbie is a knowledgeable, well versed facilitator who knows how to engage adult learners and honour their diverse perspectives and styles"
Comment of participant provided by:
Emily Guthro, Professional Development Consultant: Mohawk College
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"As President of Canada’s Largest Executive Networking Group, I’m pleased to offer the following recommendation for Debbie Matters - Debbie’s engaging style accompanied with her ability to customize information to meet the needs of the group is a pleasure to watch. She really does focus on getting results and respect.”
Jim Geraghty
President/CEO of HAPPEN

​"I enjoyed Debbie’s informative and thought-provoking presentation. I was impressed with her warm and friendly disposition both one-on-one and when engaging the entire group. I love the simplicity of her approach when identifying and understanding client needs. It is something that I can start to apply immediately."
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Brian Sakamoto
Senior Project Management Consultant